REFUNDS
You can return part or all of the goods you ordered through our online store within 14 calendar days from the date of receipt of the product.
Before any return, it is necessary to contact us and obtain our consent for the return you want to make.
In any other case, our store reserves the right to refuse to accept your return.
In a case where our company is responsible for the change/return of the product, then we bear the return cost.
For the return of a non-incorrect, non-damaged or generally non-defective product, the customer assumes the costs of both shipping and return.
To make a return, you must:
• The product must be in a condition that can be resold.
• The product must be in its factory form without opened.
• You have the receipt (or invoice) in your possession to present upon return.
The customer is always responsible for shipping the product. Our store does not assume responsibility for any loss of the product during its return to us by mail.
In the event that a refund is expected, the refund will be made as soon as we receive the returned product.
Order Cancellation:
Your order can be canceled at any time as long as it has not been shipped.
Cancellation is done by phone or email.
Before any return, it is necessary to contact us and obtain our consent for the return you want to make.
In any other case, our store reserves the right to refuse to accept your return.
In a case where our company is responsible for the change/return of the product, then we bear the return cost.
For the return of a non-incorrect, non-damaged or generally non-defective product, the customer assumes the costs of both shipping and return.
To make a return, you must:
• The product must be in a condition that can be resold.
• The product must be in its factory form without opened.
• You have the receipt (or invoice) in your possession to present upon return.
The customer is always responsible for shipping the product. Our store does not assume responsibility for any loss of the product during its return to us by mail.
In the event that a refund is expected, the refund will be made as soon as we receive the returned product.
Order Cancellation:
Your order can be canceled at any time as long as it has not been shipped.
Cancellation is done by phone or email.
